Shipping Policy

Free Shipping
Enjoy free shipping on all orders across India. No minimum order value required.

Order Processing
We process orders within 1-3 business days (excluding weekends and holidays). During sale periods or high demand, processing may take slightly longer.

Delivery Time
Most orders are delivered within 2-5 business days after dispatch. Please note these are estimates - delivery times may vary depending on your location and courier service.

Multiple Package Shipments
For orders containing multiple items:
• Your items may ship from different warehouses to ensure fastest delivery
• You may receive separate packages on different days
• Each package will have its own tracking information

Tracking Your Order
Once your order ships, you'll receive an email with:
• Tracking number
• Courier information
• Estimated delivery date
You can check your order status anytime using our Order Tracking page.

Address Information
Please ensure your shipping address is complete and accurate at checkout. We cannot change the address after an order is processed. For address errors, contact us immediately at support@unboxsmile.com.

Lost or Delayed Packages
All orders are insured. If your package:
• Hasn't arrived within 7 days of expected delivery
• Shows no tracking updates for more than 3 days
• Was delivered to wrong address
Please contact our support team with your order number. We'll either reship your items or issue a full refund.

Courier Partners
We work with trusted shipping providers including Delhivery, India Post, and other leading courier services to ensure reliable delivery.

International Shipping
Currently, we only ship within India. We'll announce when international shipping becomes available.

Special Circumstances
During festivals, weather events, or unexpected high demand, deliveries may experience additional delays. We appreciate your patience and understanding.